Build chatbots that improve customer service with 80%

Really? 80%? That's right! Our proven methodology and our powerful chatbot platform ensure a measurable ROI for all your chatbots. We improve your customer support, extend your sales channels and enhance your lead generators.

Don't believe us? Read our use cases


Oswald for ...

We provide companies as well as agencies with all the services they need to launch their chatbots.

We created an efficient and proven approach for building chatbots. This approach can be applied to many companies in many industries.

We believe this approach leads to more qualitative chatbots, thus a higher ROI for your conversational applications. Whether you're thinking about a chatbot in customer support, sales or lead generation, our general approach ensures the best results possible.

Furthermore, your team members can get full admin control over the Oswald chatbot. That way, they can maintain, update and improve the chatbot using the Oswald chatbot platform.

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The Oswald chatbot platform provides agencies with all the tools they need to create powerful chatbots for their customers.

Oswald is built for agencies, with advanced collaboration features for people within the agency as well as externals. The easy-to-use interface and the powerful features make training, building, integrating and maintaining chatbots as easy as possible.

Furthermore, agencies in our partner program enjoy exclusive prices, trainings, marketing kits and other advantages.

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Chat sessions processed by Oswald
Messages answered by Oswald
Successful chat sessions without human intervention

Train, build, integrate & maintain

Oswald defines four major steps to create an intelligent chatbot. Every step has its very own set of powerful features, built right into the Oswald platform.


Oswald provides you with all the tools you need to train your chatbots NLP. In the background, it uses Oswald NLP, Watson Assistant or Microsoft LUIS. It's up to you!

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Using the Oswald scenario builder, you can build advanced conversations in a visual user interface. You can even integrate your chatbot's conversation with other services.

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You can integrate your chatbot with messaging platforms, voice assistants, text messages, regular voice calls, robots, cars... You can integrate with just about anything.

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When your chatbot is live for your users, use Oswald built-in tools to test and analyse your chatbot. You can use these test results and analytics to extend and improve your chatbot.

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It worked for them

Oswald is used today by many customers, and by their customers. Take a look at our cases, built with Oswald.

Interested in a demo?

We will schedule a remote call with you and give an extensive demonstration of Oswald
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